Job Description
We are seeking an Assistant Property Manager to utilize marketing and leasing expertise to assist team members, support daily facility operations, contribute to leasing activities, revenue management, fiscal planning, and resident/community relations, Responsibilities are subject to change.
Responsibilities:
- Assist in the overall management of property
- Understand the needs & expectations of residents
- Maintaining effective communication with residents
- Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner
- Monitor rents and enforce delinquency policies
- Responsible for assisting with property inspections, move-in and move-out procedures
- Move-Ins- Preparing packages & paperwork
- Ensuring units are ready for occupancy and performing move-in inspections
- Collection of deposits and/or fees associated with move-in
- Assist in the execution of turn events as directed by the Property Manager
- Responsible for oversight and training of Concierge Staff
- Lead in hiring/training/development process
- Coordinate and participate in residence life programming
- Perform Leasing and Lease up requirements
- Oversee prospective resident leasing process from start to finish
- Fully participate with leasing staff to ensure a successful lease-up annually as well as meeting specific sales goals weekly and monthly
- Negotiate lease renewals with current residents
- Maintain knowledge of the marketplace
- Assist in the implementation and further development of the overall marketing plan
- Responsible for assisting in the further development of the Marketing Plan
- Coordinating and overseeing relationships developed with outside organizations
- Overseeing and establishing events & sponsorship opportunities
- Coordination of On and Off Property Marketing
- Responsible for overseeing all media aspects of property
- Print Materials
- Approve flyers, mailers, and brochures by formatting content and graphics
- Online Advertising
- Responsible for oversight and training of Community Assistants (if applicable), Concierge Staff, Maintenance Staff, and any/all staff members directly related to the property
- Assist in hiring/training/development process
- Oversee Scheduling, Employee Record Keeping & Payroll Reporting
- Through a Marketing Plan, creating a schedule to maximize exposure
- Monitor Staff Activity and adjust where necessary
- Maintaining a system for service requests
- Coordinate and participate in residence life programming
- Assist in establishing overall goals and objectives for resident community experience
- Provide daily reports to management and ownership as requested
Qualifications:
Preferred but not required:
- Bachelor’s degree in Business or related field
- Preferred experience; prior housing management experience
- Software experience; Word processing, Excel, email, web browsing, and property management systems
- Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary
About Company:
Our company is a dynamic, fast-growing property management company and real estate investment company located in Pittsburgh, PA. The Hudson Companies is a family-owned and led company and is a 5-time recipient of the Best Places to Work in Pennsylvania Award. You will join a team of dedicated property managers, fellow leasing consultants, and facilities maintenance team members who strive to provide exemplary customer service to our residents and clients.
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